FAQ's

Below is some information I hope helps you prepare for an Oak + Rose Tea Event. Please reach out at oakandrosetearoom@gmail.com with any questions that are not answered for you.

How Long Are Tea Events?

Tea Events are 2 hours per seating. Please arrive on time to ensure you are able to maximize your time.

Can I modify my Reservation?

Yes, reservations may be modified via phone call (630-360-3606) or email at: oakandrosetearoom@gmail.com.

Reducing your party size is no issue if more than 5 days out; however, we cannot guarantee adding additional guests

Can I move my reservation to a new date?

Yes, please contact us by email at oakandrosetearoom@gmail.com if you are more than 5 days out from your reservation.

Is my Reservation Refundable?

Yes, but only up to 5 days prior to your reservation. As our experience is highly curated, planning starts well in advance of your visit. Thank you for understanding

Are Children Welcome?

Of course! We have a child option when making your reservation to include our younger tea lovers. We do ask that any younger guests who join your party are able to remain seated for the duration of your tea time and maintain tea room etiquette that is mindful of other guests.

Do you host private events?

Absolutely, we can accommodate up to 50 guests for your private event during the day or evening. Please see our Private Parties tab for more information or reach out to request a tour

What is Parking Like in the Area?

Geneva offers a lot of free public parking. Right across from the Geneva on the Dam complex (in which we are located), are 2 large parking lots (right behind Buttermilk/Fox Fire) as well as parking right nearby the river.

Is outside food and beverage allowed?

For private events, some sweets/cakes are allowed, with approval from manager.

Is Outside Seating Available?

Not at this time, but we plan to offer in the future.

Are food items certified Gluten Free or Vegetarian?

No. While items are made to distinctly limit the potential for cross-contamination, they are made in a kitchen that processes common known allergens including wheat, eggs, nuts, dairy, meat.

What is the dress code?

Dressy casual is recommended, but certainly not required. A good theme is always welcomed---bring out your London glam or Bridgerton best :)

What is the best time to call and speak with someone?

We are a very small business and all calls and emails are received and answered by 1 person. Email is a much faster way to get an answer or schedule time for a phone call. Thank you so much for your patience!